Web & Mobile Application Performance Issues

Incident Report for Housecall Pro

Resolved

This incident has been resolved.

Posted Jan 27, 2026 - 09:48 PST

Monitoring

A fix has been implemented, and we are monitoring results.

Posted Jan 27, 2026 - 09:16 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 27, 2026 - 09:01 PST

Investigating

We are currently experiencing instability affecting our web and mobile applications that began at 7:34 AM PST. Some users may encounter intermittent errors, slow performance, or difficulty accessing certain features.

Our engineering team is actively investigating and working to stabilize the platform. We will continue to provide updates as progress is made and will share additional details once the issue is fully resolved.

Thank you for your patience.

Posted Jan 27, 2026 - 08:51 PST

This incident affected: Pro web, iOS Mobile App, and Android mobile app.