All Systems Operational

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View the current status of different components of the Housecall Pro system.

Pro web ? Operational
90 days ago
100.0 % uptime
Today
Payment processing - Stripe ? Operational
90 days ago
100.0 % uptime
Today
QuickBooks Online ? Operational
90 days ago
100.0 % uptime
Today
QuickBooks Desktop ? Operational
90 days ago
100.0 % uptime
Today
Text notifications ? Operational
90 days ago
100.0 % uptime
Today
Email notifications ? Operational
90 days ago
100.0 % uptime
Today
Online booking ? Operational
90 days ago
100.0 % uptime
Today
Google calendar ? Operational
90 days ago
100.0 % uptime
Today
Consumer web ? Operational
90 days ago
100.0 % uptime
Today
Add a job API ? Operational
90 days ago
100.0 % uptime
Today
iOS Mobile App Operational
90 days ago
100.0 % uptime
Today
Android mobile app Operational
90 days ago
100.0 % uptime
Today
Customer job preview Operational
90 days ago
100.0 % uptime
Today
Wisetack Operational
90 days ago
100.0 % uptime
Today
Responsibid Operational
90 days ago
100.0 % uptime
Today
Reviews Operational
90 days ago
100.0 % uptime
Today
Voice ? Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
CSR AI Operational
90 days ago
99.14 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 22, 2025

No incidents reported today.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Resolved - Issue resolved
Jun 17, 09:46 PDT
Monitoring - We have deployed a fix and are currently monitoring the impact.
Jun 17, 09:28 PDT
Investigating - Some users experienced a starter state for chat when they should have been able to use chat functionality. We have identified the root cause and are seeing some improvments.
Jun 17, 09:00 PDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - This incident has been resolved.
Jun 12, 17:58 PDT
Monitoring - Google is reporting some recovery and we are seeing some recovery to the AI tooling.
Jun 12, 13:52 PDT
Investigating - Google Cloud is experiencing degraded performance with its API, which powers some of our AI features. You may see error messages, experience latency, or encounter other unexpected behavior when using AI functionality in Housecall Pro. OpenAI is working diligently to resolve the issue. Please subscribe to our status page for updates.
Jun 12, 12:08 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - This incident has been resolved.
Jun 10, 14:05 PDT
Update - We are continuing to to monitor OpenAI for this issue.
Jun 10, 09:32 PDT
Update - We are continuing to to monitor OpenAI for this issue.
Jun 10, 08:20 PDT
Update - We are continuing to to monitor OpenAI for this issue.
Jun 10, 08:19 PDT
Identified - OpenAI is experiencing degraded performance with its API, which powers our AI features. You may see error messages, experience latency, or encounter other unexpected behavior when using AI functionality in Housecall Pro. OpenAI is working diligently to resolve the issue. Please subscribe to our status page for updates.
Jun 10, 07:57 PDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.