All Systems Operational

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View the current status of different components of the Housecall Pro system.

Uptime over the past 90 days. View historical uptime.
Pro web
Operational
90 days ago
99.88 % uptime
Today
Payment processing - Stripe
Operational
90 days ago
99.95 % uptime
Today
QuickBooks Online
Operational
90 days ago
99.95 % uptime
Today
QuickBooks Desktop
Operational
90 days ago
99.32 % uptime
Today
Text notifications
Operational
90 days ago
99.95 % uptime
Today
Email notifications
Operational
90 days ago
99.95 % uptime
Today
Online booking
Operational
90 days ago
99.95 % uptime
Today
Google calendar
Operational
90 days ago
99.95 % uptime
Today
Consumer web
Operational
90 days ago
99.95 % uptime
Today
Add a job API
Operational
90 days ago
99.95 % uptime
Today
iOS Mobile App Operational
90 days ago
99.88 % uptime
Today
Android mobile app Operational
90 days ago
99.88 % uptime
Today
Customer job preview Operational
90 days ago
99.95 % uptime
Today
Wisetack Operational
90 days ago
99.95 % uptime
Today
Responsibid Operational
90 days ago
99.95 % uptime
Today
Reviews Operational
90 days ago
99.95 % uptime
Today
Voice
Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
98.53 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 22, 2023

No incidents reported today.

Sep 21, 2023
Google Calendar sync
Resolved - Google has resolved the issue and functionality should be fully restored. We are monitoring closely to ensure no further issues.
Sep 21, 10:07 PDT
Monitoring - Google is experiencing degraded performance with its Google Calendar API. This may be causing users to see error messages, experience latency, or other unexpected behavior when accessing their Google Calendar through Housecall Pro. They are working diligently to address the issue. Please subscribe to our status page to receive updates.
Sep 21, 09:15 PDT
Identified - We are investigating an issue with syncing Google calendars. Google API is experiencing degraded performance.
Sep 21, 07:49 PDT
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
QuickBooks is experiencing an increase in errors
Resolved - This incident has been resolved.
Sep 18, 22:27 PDT
Identified - QuickBooks is experiencing an issue causing an increase in errors. This may cause Housecall Pro users to see errors when importing data from QuickBooks to Housecall Pro, or sending Housecall Pro jobs or payments to QuickBooks Online. They have identified the source of the problem and are working to resolve it. Once complete, errors will need to be reprocessed.
Sep 18, 16:16 PDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023
Chat functionality temporarily unavailable
Resolved - The issue has been resolved and chat functionality has been fully restored. We will monitor closely to ensure no further outages.

Chat functionality was down 211 minutes from 20:28-23:59 UTC.
Sep 13, 17:52 PDT
Identified - Our 3rd party provider that supports our chat feature is experiencing an outage, causing the functionality to be temporarily unavailable.

We are diligently working with our provider to restore the service and appreciate your patience. Please subscribe to our status page to receive updates.
Sep 13, 16:06 PDT
Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.

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