Resolved -
This incident has been resolved.
Aug 11, 16:34 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 11, 15:55 PDT
Update -
We are operational again.
RCA will be forthcoming.
Aug 11, 15:53 PDT
Update -
The fix is being deployed.
Will post an update within the next 30 minutes.
Aug 11, 14:56 PDT
Update -
We believe we have identified the issue and are testing a fix.
Will post an update within the next 30 minutes.
Aug 11, 14:17 PDT
Update -
We are still investigating. The delay is now approximately 3 minutes.
Will post an update within the next 30 minutes.
Aug 11, 13:48 PDT
Update -
We are still investigating. The delay is now approximately 30 minutes.
Will post an update within the next 30 minutes.
Aug 11, 13:18 PDT
Update -
We are continuing to investigate this issue.
Aug 11, 12:59 PDT
Investigating -
Payments are being processed; the status of cash, check, and other payments is delayed.
We are investigating the issue and will post an update by 1:15 pm Pacific Time.
Aug 11, 12:58 PDT