Monitoring - We have implemented a fix and communicated to all impacted customers how they can get back to full usage of SMS messaging.
Feb 23, 2024 - 16:09 PST
Identified - Earlier today, a technical issue impacted a small number of our customers who have lost access to SMS messaging through our platform. We are working to resolve this issue immediately and will be communicating to all impacted customers as soon as we have a resolution.
Feb 23, 2024 - 11:28 PST

About This Site

View the current status of different components of the Housecall Pro system.

Pro web ? Operational
90 days ago
100.0 % uptime
Today
Payment processing - Stripe ? Operational
90 days ago
100.0 % uptime
Today
QuickBooks Online ? Operational
90 days ago
100.0 % uptime
Today
QuickBooks Desktop ? Operational
90 days ago
100.0 % uptime
Today
Text notifications ? Operational
90 days ago
99.93 % uptime
Today
Email notifications ? Operational
90 days ago
100.0 % uptime
Today
Online booking ? Operational
90 days ago
100.0 % uptime
Today
Google calendar ? Operational
90 days ago
100.0 % uptime
Today
Consumer web ? Operational
90 days ago
100.0 % uptime
Today
Add a job API ? Operational
90 days ago
100.0 % uptime
Today
iOS Mobile App Operational
90 days ago
100.0 % uptime
Today
Android mobile app Operational
90 days ago
100.0 % uptime
Today
Customer job preview Operational
90 days ago
100.0 % uptime
Today
Wisetack Operational
90 days ago
100.0 % uptime
Today
Responsibid Operational
90 days ago
100.0 % uptime
Today
Reviews Operational
90 days ago
100.0 % uptime
Today
Voice ? Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Chat scheduled maintenance Feb 26, 2024 02:00-03:00 PST
We have a scheduled maintenance window for our chat feature. During this time chat services will be temporarily unavailable.
Posted on Feb 23, 2024 - 21:39 PST
Past Incidents
Feb 26, 2024

No incidents reported today.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

Unresolved incident: SMS messaging impacted for a small subset of customers.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.