Investigating an issue with Customers' Card on File

Incident Report for Housecall Pro

Resolved

This issue has been addressed. We will continue to monitor closely and update our status page if anything changes.

Posted Sep 07, 2023 - 11:57 PDT

Identified

We have identified the issue and appreciate your patience as we diligently work to resolve it.

Posted Sep 06, 2023 - 15:12 PDT

Update

We are continuing to investigate this issue.

Posted Sep 06, 2023 - 12:33 PDT

Investigating

We are currently experiencing technical issues related to Customer Card on File within the iOS and Android apps.

Our team is investigating and appreciate your patience while we work to quickly identify and fix it.

Please subscribe to our status page to receive updates when we have a resolution.

Posted Sep 06, 2023 - 10:21 PDT

This incident affected: iOS Mobile App and Android mobile app.