This incident has been resolved. The 3rd party integration issue has recovered.
Posted Apr 03, 2026 - 15:35 PDT
Update
We have observed a recovery in the services of our 3rd-party integration. Issues in the user interfaces for HCP Pro Web, iOS Mobile App, and Andriod Mobile App should be back to normal at this point in time.
Posted Apr 03, 2026 - 15:32 PDT
Update
We are continuing to investigate this issue.
Posted Apr 03, 2026 - 15:29 PDT
Update
We are continuing to investigate this issue.
Posted Apr 03, 2026 - 15:29 PDT
Update
We are continuing to investigate this issue.
Posted Apr 03, 2026 - 15:17 PDT
Update
We are continuing to investigate this issue.
Posted Apr 03, 2026 - 15:16 PDT
Investigating
We are currently experiencing a problem with a 3rd-part integration with Amplitude which controls certain user interface experiences across our web and mobile applications. We are seeing recovery in the 3rd-party integration and we are monitoring the system's recovery to normal operations.
Posted Apr 03, 2026 - 15:16 PDT
This incident affected: Pro web, iOS Mobile App, and Android mobile app.