AWS US-East-1 Outage impacting Twilio Services

Incident Report for Housecall Pro

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 11:05 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 07:57 PDT

Investigating

We are investigating persisting issues involving the AWS US-East-1 Outage impacting Twilio's Voice and Text services.
Posted Oct 20, 2025 - 07:48 PDT
This incident affected: Voice and Chat.