Intermittent issues loading pages on both browser and mobile

Incident Report for Housecall Pro

Resolved

This incident has been resolved.

Posted Feb 10, 2022 - 12:59 PST

Monitoring

We have deployed a fix and are continue to monitor the system.

Posted Feb 10, 2022 - 12:53 PST

Update

We are continuing to investigate this issue.

Posted Feb 10, 2022 - 12:52 PST

Update

We are continuing to investigate this issue.

Posted Feb 10, 2022 - 12:49 PST

Investigating

We are currently investigating an issue where pages are loading slowly or displaying errors.

Posted Feb 10, 2022 - 12:40 PST

This incident affected: Pro web, Payment processing - Stripe, QuickBooks Online, Text notifications, Email notifications, Online booking, Google calendar, Consumer web, Add a job API, iOS Mobile App, Android mobile app, Customer job preview, Wisetack, Responsibid, and Reviews.