Degraded AI Service Performance

Incident Report for Housecall Pro

Resolved

This incident has been resolved.

Posted Jun 12, 2025 - 17:58 PDT

Monitoring

Google is reporting some recovery and we are seeing some recovery to the AI tooling.

Posted Jun 12, 2025 - 13:52 PDT

Investigating

Google Cloud is experiencing degraded performance with its API, which powers some of our AI features. You may see error messages, experience latency, or encounter other unexpected behavior when using AI functionality in Housecall Pro. OpenAI is working diligently to resolve the issue. Please subscribe to our status page for updates.

Posted Jun 12, 2025 - 12:08 PDT

This incident affected: CSR AI.