SMS messaging impacted for a small subset of customers

Incident Report for Housecall Pro

Resolved

This incident has been resolved.

Posted Feb 27, 2024 - 12:39 PST

Monitoring

We have implemented a fix and communicated to all impacted customers how they can get back to full usage of SMS messaging.

Posted Feb 23, 2024 - 16:09 PST

Identified

Earlier today, a technical issue impacted a small number of our customers who have lost access to SMS messaging through our platform. We are working to resolve this issue immediately and will be communicating to all impacted customers as soon as we have a resolution.

Posted Feb 23, 2024 - 11:28 PST

This incident affected: Text notifications.